His dedication to improving communication access for the Deaf and hard-of-hearing community paved the way for developing video relay services and advancing videophone technology.īosson was a Deaf employee who worked for the Texas Public Utilities Commission (PUC) and envisioned Deaf people communicating with videophones more than ten years before the FCC mandated it nationally. Ed Bosson is the 'father of the video relay service.' Bosson's role in the videophone technology industry is significant, as he envisioned the technology and worked tirelessly to secure funding and establish the first video relay interpreting trial. Many thanks to Scot Atkins, NTID Business professor, for his contributions to this section.ĭr.